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Refund policy
We accept returns within 7 days of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging with all tags attached.
To initiate a return, please contact us at WhatsApp 0166702597 (Zerobound Enterprise). with your order number and reason for return.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days.
Non-returnable items:
- Items that have been worn or washed
- Items without original tags or packaging
Exchanges
If you need a different size or color, please contact us to arrange an exchange.
Cash on Delivery (COD) Orders
For COD orders, refunds will be processed via bank transfer. Please provide your bank account details when requesting a refund.
Contact Us
If you have any questions about our refund policy, please contact us at WhatsApp 0166702597 (Zerobound Enterprise).
